- Use of the Service by children under the age of 13;
- The information we collect, and whether this includes personally identifiable information;
- What we do with your information, and how we share your information;
- Security measures in place to protect against the loss, misuse or alteration of information under our control;
- Choice and Correcting/Updating/Deleting/Deactivating Personal Information; and
1. Use of the Service by children under the age of 13
We encourage parents to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. We recognize a special obligation to protect personal information obtained from young children. Therefore, with respect to children residing in certain jurisdictions, no information should be submitted nor posted to our online sites by children under the age of 13. In order for children under the age of 13 in such jurisdictions to participate in online activities that require registration, we require prior written permission or other verifiable consent from a parent or guardian. In other jurisdictions, prior written permission or other verifiable consent may be required from a parent or guardian for children under 14 or 18 years of age. Upon registration, the appropriate permission form will be made available. This form must be signed by the child's parent or guardian and returned to us by fax or mail. Children under the age of 13 may not participate on certain of our sites. In some cases, we may not permit children under 14 or 18 years of age to participate in certain of our sites. Once we have obtained parental consent, we are prohibited from requiring a child to disclose more personal information than is reasonably necessary for that child to participate in activity relating to the Services. If for any reason you are concerned that your child's personally identifiable information maintained by us is not correct or complete, or should you wish to have your child's personal information deleted from our records, or if you want us to discontinue further collection or use of your child's personal information, please contact us.
2. Information we collect, and whether this includes personally identifiable information
Personally identifiable information is collected if it is necessary to provide the Services. For example, when you visit our websites, performance and usage information (such as search term, time of day, browser type, default language setting, IP address, an anonymous unique ID, etc.) will be transmitted to us for evaluation. This information does not personally identify you.
When you sign up for an account or other Services that require registration, we ask you for personal information such as your name, email address and an account password. The information voluntarily provided by you during the registration process may also include or naturally entail other demographic information such as gender, age, occupation, household income, ZIP code and country. If we also request credit card or other payment account information, it will be maintained in encrypted form on secure servers.
We collect the full Uniform Resource Locator (“URL”) of the web page from which you came to us, your IP address, which may include a domain name and the date and time for each page you view. We also collect the name of and information about any advertisement or other link that brought you to us. If you email us, we may store copies of such email or similar communications between you and us. This can result in the collection of your email address or other personally identifiable information you may have in your email text, addresses, or other fields, as well as the collection of the your IP address, the Internet or other routing of your communication, and the date and time of your communication.
All transmissions between you and us, including emails, URLs, cookie identification numbers, usage paths, and any personally identifiable information they might contain, pass through many third party machines, operating systems, programs, browsers, web servers, networks, routers, Ethernet switches, ISPs, proxy servers, intranets, the public telephone systems, or other devices, any of which may create activity logs containing such transmissions, and many of which we cannot control.
3. What we do with the information we collect and how we share the information
We use your information solely for providing Services, and therefore, as a natural part of providing the Services, we may share your information with our employees, contractors and agents on an as needed basis. We may contact you by email to respond to your Customer Service inquiries. We do not disclose your email address to business partners or to anyone other than employees, contractors, or agents working for or on behalf of us, except as required by law. If you have given us your email address but wish to unsubscribe at any time, please see Section 5 below (Choice and Correcting/Updating/Deleting/Deactivating Personal Information) for instructions on how to do so. We may share personal information with persons outside of our company if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce agreements between you and us, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of our company, its users or the public as required or permitted by law. We will disclose any information we possess that is directly responsive to subpoenas, court orders, or legal requirements, and such information might be used by the receiving party to determine your identity. We do not rent or sell your personally identifiable information.
We may share anonymous information with third parties. Anonymous information is recorded in a way that it no longer directly reflects or references an individually identifiable user. These companies may also collect information when users visit our Services. They may use this information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on the other websites and other forms of media about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit: http://www.networkadvertising.org/managing/opt_out.asp.
4. Security measures used to protect against the loss, misuse or alteration of information under our control
We use commercially reasonable computer security safeguards to protect our databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to our employees, contractors and agents who need to know that information in order for us to provide, develop or improve our Services. Security risks, however, cannot be completely eliminated and we therefore cannot guarantee complete security.
If you send us an email, you should be aware that email is not completely secure against interception. Therefore, if your communication will include sensitive information such as your bank account, charge card, or social security number, or other personal information, and you prefer not to transmit it electronically, please contact us by telephone or postal mail rather than email. We do not send emails asking for a user's username and password or its Windows username and password or any other username or password request.
5. Choice and Correcting/Updating/Deleting/Deactivating Personal Information